School of Management, Manipal

  • India

Research Output 2007 2019

  • 195 Citations
  • 8 h-Index
  • 51 Article
  • 4 Review article
  • 2 Chapter
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Review article
2018

Relationship orientation in banking and insurance services – a review of the evidence

Shetty, A. & Basri, S., 20-08-2018, In : Journal of Indian Business Research. 10, 3, p. 237-255 19 p.

Research output: Contribution to journalReview article

Banking
Insurance
Relationship quality
Systematic review
Customer orientation
2017
4 Citations (Scopus)

Human resource management practices and organizational commitment: research methods, issues and future directions (2001-2016)

Srirangam Ramaprasad, B., Prabhu K.P, N., Lakshminarayanan, S. & Pai, Y. P., 01-01-2017, In : Industrial and Commercial Training. 49, 6, p. 277-287 11 p.

Research output: Contribution to journalReview article

human resource management
research method
commitment
research planning
empirical research
2016
2 Citations (Scopus)

Workplace spirituality: A review of approaches to conceptualization and operationalization

Nandanprabhu, K. P., Rodrigues, L. L. R. & Ramana Kumar, K. P. V., 01-09-2016, In : Purushartha. 9, 2, p. 1-17 17 p.

Research output: Contribution to journalReview article

Conceptualization
Operationalization
Work Place
Spirituality
Workplace spirituality
2013
22 Citations (Scopus)

Dimensions of hospital service quality: A critical review: Perspective of patients from global studies

Pai, Y. P. & Chary, S. T., 04-2013, In : International Journal of Health Care Quality Assurance. 26, 4, p. 308-340 33 p.

Research output: Contribution to journalReview article

Quality of Health Care
Validation Studies
Postal Service
Sample Size
Surveys and Questionnaires