• 89 Citations
  • 5 h-Index

Research output per year

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Personal profile

Research Interests

Business, Marketing Management

Education/Academic qualification

Award Date: 22-03-2014

Award Date: 05-01-2005

Award Date: 13-02-2002

External positions

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Research Output

  • 89 Citations
  • 5 h-Index
  • 10 Article
  • 2 Review article

Building customer loyalty in retail banking: a serial-mediation approach

Kamath, P. R., Pai, Y. P. & Prabhu, N. K. P., 01-01-2019, (Accepted/In press) In : International Journal of Bank Marketing.

Research output: Contribution to journalArticle

  • 3 Citations (Scopus)
  • 2 Citations (Scopus)

    Transformational leadership and workplace spirituality: A structural model of team effectiveness

    Nandana Prabhu, K. P., Rodrigues, L. L. R. & Pai, Y., 01-04-2019, In : Prabandhan: Indian Journal of Management. 12, 4, p. 7-22 16 p.

    Research output: Contribution to journalArticle

  • 1 Citation (Scopus)

    Patient-perceived hospital service quality: an empirical assessment

    Pai, Y. P., Chary, S. T. & Pai, R. Y., 01-01-2018, In : International Journal of Health Care Quality Assurance. 31, 1, p. 76-91 16 p.

    Research output: Contribution to journalArticle

  • 1 Citation (Scopus)