Research output per year
Research output per year
Personal profile
Research Interests
Business, Marketing Management
Education/Academic qualification
Award Date: 22-03-2014
Award Date: 05-01-2005
Award Date: 13-02-2002
External positions
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Dive into the research topics where Yogesh P Pai is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Research output
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End-user satisfaction of technology-enabled assessment in higher education: A coping theory perspective
Pillai, K. R., Upadhyaya, P., Prakash, A. V., Ramaprasad, B. S., Mukesh, H. V. & Pai, Y., 2021, (Accepted/In press) In: Education and Information Technologies.Research output: Contribution to journal › Article › peer-review
Open Access -
Determinants of recovery satisfaction and service loyalty: the differing effects of service recovery system and service recovery performance
Kamath, P. R., Pai, Y. P. & Prabhu, N. K. P., 05-11-2020, In: Journal of Service Theory and Practice.Research output: Contribution to journal › Article › peer-review
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Building customer loyalty in retail banking: a serial-mediation approach
Kamath, P. R., Pai, Y. P. & Prabhu, N. K. P., 03-10-2019, In: International Journal of Bank Marketing.Research output: Contribution to journal › Article › peer-review
4 Citations (Scopus) -
Role of team transformational leadership and workplace spirituality in facilitating team viability: an optimal distinctiveness of identities’ theory-based perspective
Nandan Prabhu, K. P., Lewlyn Rodrigus, L. R., Ramana Kumar, K. P. V. & Pai, Y. P., 04-02-2019, In: Industrial and Commercial Training. 51, 2, p. 64-84 21 p.Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus) -
Transformational leadership and workplace spirituality: A structural model of team effectiveness
Nandana Prabhu, K. P., Rodrigues, L. L. R. & Pai, Y., 01-04-2019, In: Prabandhan: Indian Journal of Management. 12, 4, p. 7-22 16 p.Research output: Contribution to journal › Article › peer-review
2 Citations (Scopus)