A social audit of private hospital services in India

Dola Saha, B. Reshmi, K. M. Sabu

Research output: Contribution to journalArticle

Abstract

There is a social responsibility in the healthcare sector to provide better healthcare services to all groups of society irrespective of their socioeconomic status. Social audit helps to ascertain the extent of the services being provided to the underprivileged. It was our objective to identify the extent of healthcare services being provided to the underprivileged by the private hospitals, and also to understand the barriers in providing them. A total of 17 hospitals were considered for the study. The medical directors and managers were interviewed for the study. An informal interview and a semistructured questionnaire were used to ascertain the response from the respondents. The questions covered areas such as the percentage of outreach programs; frequencies of subsidized or free services given and barriers they face. Approximately 58% of hospitals stated that they considered the economic status of the patient when considering for free and subsidised services in the hospitals. Around 64% claimed that they provided free and subsidised services to the people. Barriers faced by these hospitals were mostly in finding sponsors. In conclusion, the healthcare sector understands its role in making healthcare affordable and finds ways to reach out to the needy. However, finding a sponsor was seen as a major hurdle for many hospitals.

Original languageEnglish
Pages (from-to)383-386
Number of pages4
JournalBritish Journal of Health Care Management
Volume18
Issue number7
DOIs
Publication statusPublished - 01-01-2012

Fingerprint

Private Hospitals
India
Health Care Sector
Delivery of Health Care
Physician Executives
Social Responsibility
Social Class
Economics
Interviews

All Science Journal Classification (ASJC) codes

  • Leadership and Management
  • Health Policy

Cite this

@article{8f0cc3e279de46e1843da88ca056c0b1,
title = "A social audit of private hospital services in India",
abstract = "There is a social responsibility in the healthcare sector to provide better healthcare services to all groups of society irrespective of their socioeconomic status. Social audit helps to ascertain the extent of the services being provided to the underprivileged. It was our objective to identify the extent of healthcare services being provided to the underprivileged by the private hospitals, and also to understand the barriers in providing them. A total of 17 hospitals were considered for the study. The medical directors and managers were interviewed for the study. An informal interview and a semistructured questionnaire were used to ascertain the response from the respondents. The questions covered areas such as the percentage of outreach programs; frequencies of subsidized or free services given and barriers they face. Approximately 58{\%} of hospitals stated that they considered the economic status of the patient when considering for free and subsidised services in the hospitals. Around 64{\%} claimed that they provided free and subsidised services to the people. Barriers faced by these hospitals were mostly in finding sponsors. In conclusion, the healthcare sector understands its role in making healthcare affordable and finds ways to reach out to the needy. However, finding a sponsor was seen as a major hurdle for many hospitals.",
author = "Dola Saha and B. Reshmi and Sabu, {K. M.}",
year = "2012",
month = "1",
day = "1",
doi = "10.12968/bjhc.2012.18.7.383",
language = "English",
volume = "18",
pages = "383--386",
journal = "British Journal of Health Care Management",
issn = "1358-0574",
publisher = "MA Healthcare Ltd",
number = "7",

}

A social audit of private hospital services in India. / Saha, Dola; Reshmi, B.; Sabu, K. M.

In: British Journal of Health Care Management, Vol. 18, No. 7, 01.01.2012, p. 383-386.

Research output: Contribution to journalArticle

TY - JOUR

T1 - A social audit of private hospital services in India

AU - Saha, Dola

AU - Reshmi, B.

AU - Sabu, K. M.

PY - 2012/1/1

Y1 - 2012/1/1

N2 - There is a social responsibility in the healthcare sector to provide better healthcare services to all groups of society irrespective of their socioeconomic status. Social audit helps to ascertain the extent of the services being provided to the underprivileged. It was our objective to identify the extent of healthcare services being provided to the underprivileged by the private hospitals, and also to understand the barriers in providing them. A total of 17 hospitals were considered for the study. The medical directors and managers were interviewed for the study. An informal interview and a semistructured questionnaire were used to ascertain the response from the respondents. The questions covered areas such as the percentage of outreach programs; frequencies of subsidized or free services given and barriers they face. Approximately 58% of hospitals stated that they considered the economic status of the patient when considering for free and subsidised services in the hospitals. Around 64% claimed that they provided free and subsidised services to the people. Barriers faced by these hospitals were mostly in finding sponsors. In conclusion, the healthcare sector understands its role in making healthcare affordable and finds ways to reach out to the needy. However, finding a sponsor was seen as a major hurdle for many hospitals.

AB - There is a social responsibility in the healthcare sector to provide better healthcare services to all groups of society irrespective of their socioeconomic status. Social audit helps to ascertain the extent of the services being provided to the underprivileged. It was our objective to identify the extent of healthcare services being provided to the underprivileged by the private hospitals, and also to understand the barriers in providing them. A total of 17 hospitals were considered for the study. The medical directors and managers were interviewed for the study. An informal interview and a semistructured questionnaire were used to ascertain the response from the respondents. The questions covered areas such as the percentage of outreach programs; frequencies of subsidized or free services given and barriers they face. Approximately 58% of hospitals stated that they considered the economic status of the patient when considering for free and subsidised services in the hospitals. Around 64% claimed that they provided free and subsidised services to the people. Barriers faced by these hospitals were mostly in finding sponsors. In conclusion, the healthcare sector understands its role in making healthcare affordable and finds ways to reach out to the needy. However, finding a sponsor was seen as a major hurdle for many hospitals.

UR - http://www.scopus.com/inward/record.url?scp=84865490496&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84865490496&partnerID=8YFLogxK

U2 - 10.12968/bjhc.2012.18.7.383

DO - 10.12968/bjhc.2012.18.7.383

M3 - Article

AN - SCOPUS:84865490496

VL - 18

SP - 383

EP - 386

JO - British Journal of Health Care Management

JF - British Journal of Health Care Management

SN - 1358-0574

IS - 7

ER -