An text document retrieval system for university support service on a high performance distributed information system

H. S. Chiranjeevi, K. Shenoy Manjula

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

University support service strategy is to place customers at the center, which is a future insight that customers are the primary source for the growth. The rapid growth of text documents and organizing the data efficiently to support students, and other stakeholders of the organizations is a key challenge. We have built a text document search support system on High Performance Distributed Information System which resolves data handling and serve customers. In this paper, we describe the system architecture, data distribution technique and the retrieval system we have built. Text document classification is carried out using the convolutional neural network (CNN) for efficient retrieval and indexing of the data for crawling. The information is distributed and retrieved based on the identification key using an API based micro-service architecture. The system provides the platform to extract knowledge and channel the data to use by the organization and create on-demand service at the support centers.

Original languageEnglish
Title of host publication2019 IEEE 4th International Conference on Cloud Computing and Big Data Analytics, ICCCBDA 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages50-54
Number of pages5
ISBN (Electronic)9781728114095
DOIs
Publication statusPublished - 01-04-2019
Externally publishedYes
Event4th IEEE International Conference on Cloud Computing and Big Data Analytics, ICCCBDA 2019 - Chengdu, China
Duration: 12-04-201915-04-2019

Publication series

Name2019 IEEE 4th International Conference on Cloud Computing and Big Data Analytics, ICCCBDA 2019

Conference

Conference4th IEEE International Conference on Cloud Computing and Big Data Analytics, ICCCBDA 2019
CountryChina
CityChengdu
Period12-04-1915-04-19

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All Science Journal Classification (ASJC) codes

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Cite this

Chiranjeevi, H. S., & Manjula, K. S. (2019). An text document retrieval system for university support service on a high performance distributed information system. In 2019 IEEE 4th International Conference on Cloud Computing and Big Data Analytics, ICCCBDA 2019 (pp. 50-54). [8725768] (2019 IEEE 4th International Conference on Cloud Computing and Big Data Analytics, ICCCBDA 2019). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICCCBDA.2019.8725768