Development of an Integrated Knowledge and Technology Management Model for the Higher Education

B. H.S. Thimmappa, Farahnaz Golrooy Motlagh, Dasharathraj K. Shetty, B. Rajendra, Asha S. Pai, Lewlyn L.R. Rodrigues

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The present higher educational institutions are vying for excellence and strive to meet the expectations of individuals, organizations and the social institutions in their external environments. Knowledge Management (KM) and Total Quality Management are the most common of the tools which these institutions have adopted based on the success stories in the industrial organizations. Considering these dual paradigms in higher education, this paper focuses on the integrated approach that makes an attempt to combine KM into TQM processes/practices. The paper is oriented towards the perspectives on organizational excellence that can be achieved by incorporating KM concepts into the TQM processes, which forms a cycle of continuous improvement and development. The article identifies the key parameters with suppliers and customers as the external environment acting on input and output of the system linked to organizational excellence. The perspectives on the integrated approach in higher education are also discussed addressing the demand and supply side of higher education.

Original languageEnglish
Title of host publication2019 International Conference on Automation, Computational and Technology Management, ICACTM 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages288-292
Number of pages5
ISBN (Electronic)9781538680100
DOIs
Publication statusPublished - 01-04-2019
Event2019 International Conference on Automation, Computational and Technology Management, ICACTM 2019 - London, United Kingdom
Duration: 24-04-201926-04-2019

Publication series

Name2019 International Conference on Automation, Computational and Technology Management, ICACTM 2019

Conference

Conference2019 International Conference on Automation, Computational and Technology Management, ICACTM 2019
CountryUnited Kingdom
CityLondon
Period24-04-1926-04-19

All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Artificial Intelligence
  • Management of Technology and Innovation
  • Computer Science Applications
  • Information Systems and Management
  • Control and Optimization
  • Instrumentation

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  • Cite this

    Thimmappa, B. H. S., Motlagh, F. G., Shetty, D. K., Rajendra, B., Pai, A. S., & Rodrigues, L. L. R. (2019). Development of an Integrated Knowledge and Technology Management Model for the Higher Education. In 2019 International Conference on Automation, Computational and Technology Management, ICACTM 2019 (pp. 288-292). [8776777] (2019 International Conference on Automation, Computational and Technology Management, ICACTM 2019). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICACTM.2019.8776777