Abstract
Original language | English |
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Pages (from-to) | 40-41 |
Number of pages | 2 |
Journal | Journal of Pharmacy Practice and Research |
Volume | 35 |
Issue number | 1 |
Publication status | Published - 2005 |
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Evaluation of a drug information service in a south Indian teaching hospital. / Rao, P.G.M.; Gore, S.; Deepa, V.
In: Journal of Pharmacy Practice and Research, Vol. 35, No. 1, 2005, p. 40-41.Research output: Contribution to journal › Article
TY - JOUR
T1 - Evaluation of a drug information service in a south Indian teaching hospital
AU - Rao, P.G.M.
AU - Gore, S.
AU - Deepa, V.
N1 - Cited By :5 Export Date: 10 November 2017 CODEN: JPPRB Correspondence Address: Rao, P.G.M.; Department of Pharmacy Practice, Sri Sai Baba Cancer Reasearch Institute, Kasturba Hospital, Manipal 576104, India; email: anaghapadma@hotmail.com References: Rajendran, S.D., Drug information (2004) A Textbook of Clinical Pharmacy Practice. Essential Concepts and Skills, p. 267. , Parthasarathi G, Nyfort-Hansen K, Nahata M. Chennai: Orient Langman; Nibu, P., Ramesh, M., Parthasarathi, G., Review of a drug information service in an Indian teaching hospital (2001) Aust J Hosp Pharm, 31, pp. 144-145; SHPA standards of practice for drug information services (1998) SHPA Practice Standard and Definitions, , Melbourne: SHPA; Barlett, G., Miller, J., Baker, L., Evaluating the quality and effectiveness of a drug information centre (1997) DSE/WHO Seminar on Drug Information Centres, , Berlin; Vernon, G.M., Woods, D.J., Development of an international network of drug information centres (INDICES) (1998) Aust J Hosp Pharm, 28, pp. 115-116
PY - 2005
Y1 - 2005
N2 - Aim: To evaluate the service provided by a drug information centre in a teaching hospital in Manipal, India. Method: Records of drug information responses were analysed over a 6-month period. Inquiries were categorised by type and resources required. A random selection of 50 responses (25 judgmental and 25 non-judgmental) was rated for quality according to international guidelines. To evaluate outcomes, a feedback questionnaire was distributed to hospital clinicians. Results: 395 inquires were received. Most were from physicians and were received during ward rounds. The most common questions related to adverse reactions (25%), drug therapy (22%) and dosage or administration (11%). Tertiary resources (textbooks) were used to answer 62% of inquiries. All non-judgmental responses were of acceptable quality (rating 3 or more). 22 of the 25 judgmental questions were rated as 'good' to 'excellent' and the other 3 were 'adequate'. 50 of 75 (67%) feedback questionnaires were returned. 90% of respondents were aware of the centre and 97% had received an appropriate answer within an acceptable time. Conclusion: The drug information centre was well used by health professionals and provided a high level of service. There was some scope for improvement with judgmental questions.
AB - Aim: To evaluate the service provided by a drug information centre in a teaching hospital in Manipal, India. Method: Records of drug information responses were analysed over a 6-month period. Inquiries were categorised by type and resources required. A random selection of 50 responses (25 judgmental and 25 non-judgmental) was rated for quality according to international guidelines. To evaluate outcomes, a feedback questionnaire was distributed to hospital clinicians. Results: 395 inquires were received. Most were from physicians and were received during ward rounds. The most common questions related to adverse reactions (25%), drug therapy (22%) and dosage or administration (11%). Tertiary resources (textbooks) were used to answer 62% of inquiries. All non-judgmental responses were of acceptable quality (rating 3 or more). 22 of the 25 judgmental questions were rated as 'good' to 'excellent' and the other 3 were 'adequate'. 50 of 75 (67%) feedback questionnaires were returned. 90% of respondents were aware of the centre and 97% had received an appropriate answer within an acceptable time. Conclusion: The drug information centre was well used by health professionals and provided a high level of service. There was some scope for improvement with judgmental questions.
M3 - Article
VL - 35
SP - 40
EP - 41
JO - Journal of Pharmacy Practice and Research
JF - Journal of Pharmacy Practice and Research
SN - 1445-937X
IS - 1
ER -