Job Perception of Counselors Employed at Integrated Counseling and Testing Centers for HIV in a District of South India

Mohan K. Papanna, Pawan Kumar, Avinash Shetty, Karthikayan Kulothungan, Indira B. Poojary, Kirthinath Ballala

Research output: Contribution to journalArticle

Abstract

Background: The counselors' form the backbone of HIV/AIDS control program, and for voluntary counseling and testing services to be effective counselors' opinions are crucial. Purpose: To assess the perceptions of integrated counseling and testing center (ICTC) counselors with respect to the training received, problems faced in providing services, and job satisfaction. Methods: Qualitative methods such as 1 focus group discussion and 7 in-depth interviews were conducted among 14 counselors employed at 13 ICTCs in a costal district of south India. Results: The counselors identified the need for improving refresher training; job perception and satisfaction among counselors was found to be poor; issues such as shared confidentiality and targets for counseling were perceived to affect the ICTC services. Conclusion: The issues identified by counselors such as problems related to refresher training, targets set for counseling and testing, the pay scale and shared confidentiality should be addressed for better service delivery.

Original languageEnglish
Pages (from-to)301-305
Number of pages5
JournalJournal of the International Association of Providers of AIDS Care
Volume15
Issue number4
DOIs
Publication statusPublished - 01-07-2016

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Counseling
India
HIV
Job Satisfaction
Confidentiality
Voluntary Programs
Counselors
Focus Groups
Acquired Immunodeficiency Syndrome
Interviews

All Science Journal Classification (ASJC) codes

  • Immunology
  • Dermatology
  • Infectious Diseases

Cite this

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title = "Job Perception of Counselors Employed at Integrated Counseling and Testing Centers for HIV in a District of South India",
abstract = "Background: The counselors' form the backbone of HIV/AIDS control program, and for voluntary counseling and testing services to be effective counselors' opinions are crucial. Purpose: To assess the perceptions of integrated counseling and testing center (ICTC) counselors with respect to the training received, problems faced in providing services, and job satisfaction. Methods: Qualitative methods such as 1 focus group discussion and 7 in-depth interviews were conducted among 14 counselors employed at 13 ICTCs in a costal district of south India. Results: The counselors identified the need for improving refresher training; job perception and satisfaction among counselors was found to be poor; issues such as shared confidentiality and targets for counseling were perceived to affect the ICTC services. Conclusion: The issues identified by counselors such as problems related to refresher training, targets set for counseling and testing, the pay scale and shared confidentiality should be addressed for better service delivery.",
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Job Perception of Counselors Employed at Integrated Counseling and Testing Centers for HIV in a District of South India. / Papanna, Mohan K.; Kumar, Pawan; Shetty, Avinash; Kulothungan, Karthikayan; Poojary, Indira B.; Ballala, Kirthinath.

In: Journal of the International Association of Providers of AIDS Care, Vol. 15, No. 4, 01.07.2016, p. 301-305.

Research output: Contribution to journalArticle

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AU - Poojary, Indira B.

AU - Ballala, Kirthinath

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