Patient satisfaction at rural outreach dental camps - a one year report.

Ashish Shrestha, Dolar Doshi, Ashwini Rao, Peter Sequeira

Research output: Contribution to journalArticle

9 Citations (Scopus)

Abstract

INTRODUCTION: Dental health care satisfaction is an integral component of the dental healthcare professional's obligation to society. Patient satisfaction is becoming an increasingly important indicator of quality of dental care. Therefore, the present study was designed to evaluate patient satisfaction at various rural outreach dental camps. METHODS: Between January 2006 and December 2006 data from 551 treated patients at weekly and monthly outreach camps was obtained using questionnaire as a survey instrument. The questionnaire consisted of nine questions, measuring patient satisfaction level over a five-point Likert scale. RESULTS: The results showed that overall mean patient satisfaction with the care received ranged from satisfactory to excellent. The manner of the dental surgeon, dental assistant and other dental staff was observed to be the highest rated category, followed by the initial dental check up at the camp. CONCLUSION: The overall high level of patient satisfaction reflected the dental team's approach of responsibility and accountability of towards the target population. In outreach dental treatment programs, comprehensive oral health care with adequate review of patients should ensure satisfaction in patients.

Original languageEnglish
Number of pages1
JournalRural and Remote Health
Volume8
Issue number3
Publication statusPublished - 01-07-2008

Fingerprint

Patient Satisfaction
Tooth
Dental Care
Social Responsibility
Dental Staff
Comprehensive Health Care
Dental Assistants
Delivery of Health Care
dental treatment
health care
Quality of Health Care
Health Services Needs and Demand
Oral Health
responsibility
questionnaire
assistant
obligation
staff
Surveys and Questionnaires

All Science Journal Classification (ASJC) codes

  • Emergency Medical Services
  • Health(social science)
  • Medicine (miscellaneous)
  • Public Health, Environmental and Occupational Health

Cite this

Shrestha, Ashish ; Doshi, Dolar ; Rao, Ashwini ; Sequeira, Peter. / Patient satisfaction at rural outreach dental camps - a one year report. In: Rural and Remote Health. 2008 ; Vol. 8, No. 3.
@article{bde26c52a3f24e32a0373fb26418c2c6,
title = "Patient satisfaction at rural outreach dental camps - a one year report.",
abstract = "INTRODUCTION: Dental health care satisfaction is an integral component of the dental healthcare professional's obligation to society. Patient satisfaction is becoming an increasingly important indicator of quality of dental care. Therefore, the present study was designed to evaluate patient satisfaction at various rural outreach dental camps. METHODS: Between January 2006 and December 2006 data from 551 treated patients at weekly and monthly outreach camps was obtained using questionnaire as a survey instrument. The questionnaire consisted of nine questions, measuring patient satisfaction level over a five-point Likert scale. RESULTS: The results showed that overall mean patient satisfaction with the care received ranged from satisfactory to excellent. The manner of the dental surgeon, dental assistant and other dental staff was observed to be the highest rated category, followed by the initial dental check up at the camp. CONCLUSION: The overall high level of patient satisfaction reflected the dental team's approach of responsibility and accountability of towards the target population. In outreach dental treatment programs, comprehensive oral health care with adequate review of patients should ensure satisfaction in patients.",
author = "Ashish Shrestha and Dolar Doshi and Ashwini Rao and Peter Sequeira",
year = "2008",
month = "7",
day = "1",
language = "English",
volume = "8",
journal = "Rural and Remote Health",
issn = "1445-6354",
publisher = "Deakin University",
number = "3",

}

Patient satisfaction at rural outreach dental camps - a one year report. / Shrestha, Ashish; Doshi, Dolar; Rao, Ashwini; Sequeira, Peter.

In: Rural and Remote Health, Vol. 8, No. 3, 01.07.2008.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Patient satisfaction at rural outreach dental camps - a one year report.

AU - Shrestha, Ashish

AU - Doshi, Dolar

AU - Rao, Ashwini

AU - Sequeira, Peter

PY - 2008/7/1

Y1 - 2008/7/1

N2 - INTRODUCTION: Dental health care satisfaction is an integral component of the dental healthcare professional's obligation to society. Patient satisfaction is becoming an increasingly important indicator of quality of dental care. Therefore, the present study was designed to evaluate patient satisfaction at various rural outreach dental camps. METHODS: Between January 2006 and December 2006 data from 551 treated patients at weekly and monthly outreach camps was obtained using questionnaire as a survey instrument. The questionnaire consisted of nine questions, measuring patient satisfaction level over a five-point Likert scale. RESULTS: The results showed that overall mean patient satisfaction with the care received ranged from satisfactory to excellent. The manner of the dental surgeon, dental assistant and other dental staff was observed to be the highest rated category, followed by the initial dental check up at the camp. CONCLUSION: The overall high level of patient satisfaction reflected the dental team's approach of responsibility and accountability of towards the target population. In outreach dental treatment programs, comprehensive oral health care with adequate review of patients should ensure satisfaction in patients.

AB - INTRODUCTION: Dental health care satisfaction is an integral component of the dental healthcare professional's obligation to society. Patient satisfaction is becoming an increasingly important indicator of quality of dental care. Therefore, the present study was designed to evaluate patient satisfaction at various rural outreach dental camps. METHODS: Between January 2006 and December 2006 data from 551 treated patients at weekly and monthly outreach camps was obtained using questionnaire as a survey instrument. The questionnaire consisted of nine questions, measuring patient satisfaction level over a five-point Likert scale. RESULTS: The results showed that overall mean patient satisfaction with the care received ranged from satisfactory to excellent. The manner of the dental surgeon, dental assistant and other dental staff was observed to be the highest rated category, followed by the initial dental check up at the camp. CONCLUSION: The overall high level of patient satisfaction reflected the dental team's approach of responsibility and accountability of towards the target population. In outreach dental treatment programs, comprehensive oral health care with adequate review of patients should ensure satisfaction in patients.

UR - http://www.scopus.com/inward/record.url?scp=49249128973&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=49249128973&partnerID=8YFLogxK

M3 - Article

C2 - 18651797

AN - SCOPUS:49249128973

VL - 8

JO - Rural and Remote Health

JF - Rural and Remote Health

SN - 1445-6354

IS - 3

ER -