Study and analysis of implementation of Six-Sigma

A case study of an automobile industry

N. Venkatesh, M. C. Gowrishankar, C. Sumangala

Research output: Contribution to journalArticle

10 Citations (Scopus)

Abstract

Six-Sigma is one of the strategic tools used by leading organisations to achieve accuracy and speed and at the same time reduce cost and increase customer satisfaction and profits. Six-Sigma has become a synonym for improving quality, reducing cost, improving customer loyalty, and achieving bottom-line results. This paper explores the implementation procedure at one of the automobile industries at Mysore, India and the benefits reaped by the company on account of adopting Six-Sigma. This also involves the various modifications incorporated during the implementation process, comparison and analysis of the results before and after the implementation of Six-Sigma process.

Original languageEnglish
Pages (from-to)19-38
Number of pages20
JournalInternational Journal of Productivity and Quality Management
Volume13
Issue number1
DOIs
Publication statusPublished - 28-03-2014
Externally publishedYes

Fingerprint

Automobile industry
Six Sigma
Costs
Customer loyalty
Profit
India
Implementation process
Customer satisfaction

All Science Journal Classification (ASJC) codes

  • Business, Management and Accounting(all)

Cite this

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Study and analysis of implementation of Six-Sigma : A case study of an automobile industry. / Venkatesh, N.; Gowrishankar, M. C.; Sumangala, C.

In: International Journal of Productivity and Quality Management, Vol. 13, No. 1, 28.03.2014, p. 19-38.

Research output: Contribution to journalArticle

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